Shipping & Delivery
Usually your Purchase will be dispatched within 1 working day after your order is placed.
If your item is out of stock with us we will contact you and ask if you are happy to wait, or if you would like a full refund if you wish to cancel your order.
We do hold approximately 5000 pairs of sunglasses in stock at any one time, Ready for immediate dispatch !
UK Customers
( We are now offering Shipping Included in the Price of our Sunglasses, so the price you see for the Item is the price you Pay,)
For Returns and exchanges the following Prices will apply.
Standard postage is £4.99 1st Class Royal Mail Recorded delivery.
Royal Mail Special delivery £7.99
Items dispatched to the UK are posted through Royal Mail, your sunglasses will need to be signed for NO EXCEPTIONS. Please give a delivery address where there will be someone to sign for them. If you miss the delivery Royal Mail will put a card through your door informing you, Please either re-arrange delivery through them or collect from your local sorting office.
When we dispatch your Item to you we will E-Mail you notification, This notification will include your unique tracking number from Royal Mail.
If you have received a dispatch E-Mail and they do not arrive NEXT DAY ( Excluding Weekends ) for insured delivery or 3 Days ( Excluding Weekends ) for Standard delivery you can track your item on Royal Mails Track and Trace website.
Standard postage is a service that is usually next day ( 1st Class Recorded delivery ) BUT can take upto 15 working days to arrive as quoted by Royal Mail.
INSURED POST Is NEXT WORKING DAY Special delivery, ( Excluding Saturday)
This does not GUARANTEE you will receive your purchase the next working day from your purchase, Some items are NOT in stock with us and need to be ordered in for you from the Manufacturer.
Please note we do try to get your sunglasses dispatched to you as soon as possible, Generally if the item you have chosen is in stock with us they are dispatched same day if ordered before 12 Noon. However this is not guaranteed. If we have to order your sunglasses for you they will be dispatched to you on the day that they arrive with us, upto 10 working days ( 2 weeks) after your order.
European Union Postage
Usual cost £8.99 GBP
Your Purchase will be posted through Royal Mail, either INTERNATIONAL SIGNED FOR or AirSure This requires a signature when it is delivered to you. They usually leave the UK on the Next working day AFTER posting. They are then passed onto your local postal system and are treated as standard recorded mail. The estimated time scale by the Postal Service is 5 to 6 working days. From our experience they usually take up to 8 working days.
The Other postal service we sometimes use is AIR-SURE through royal mail, This is usually a little faster as the package is treated as PRIORITY mail until it is delivered to your door.
UK VAT is paid so there is NO import duty for any EU country.
you have received a dispatch E-Mail and they do not arrive within 5 Working days please visit your countries Poast Service website and enter your tracking number E-Mailed to you when we dispatched the item to you.
e.g. for orders to be delivered in spain please use www.correos.es
for orders being deliverd to Denmark please use www.postdanmark.dk
Countries USA, Canada, Russia, Australia & New Zealand etc ( ALL Non European Countries )
Cost from £0.00 GBP
AND Dont forget your DISCOUNT CODE " VATExempt"
This will give you 13% Discount on your order.
Your Purchase will be posted through Royal Mail, INTERNATIONAL SIGNED FOR. This requires a signature when it is delivered to you. They usually leave the UK on the Next working day AFTER posting. They are then passed onto your local postal system and are treated as standard recorded mail. The estimated time scale by the Postal Service is 4 to 9 working days.
The Other postal service we sometimes use is AIR-SURE through Royal Mail, This is usually a little faster as the package is treated as PRIORITY mail until it is delivered to your door.
Please note that on some occasions when sending your item to NON EU countries it may be held up at your countries customs & Excise for examination. This may incur extra time for your delivery to arrive and there may be import duties to pay which you are responsible for. ( If you have any special requests please let us know ) We take no liability or obligation for any customs or import duties levied by your country's regulations and laws and cannot be held responsible for the amount of time your item is held for. We will have done everything we can to get the item to you as fast as possible but the points mentioned above are out of our hands.
If you have received a dispatch E-Mail and they do not arrive within 8 Working days please use the tracking number we will have E-mailed you with the Dispatch notification on your countries postal service track and trace website.
The Tracking number we send you usually works on
www.USPS.com for the USA
and
www.Canadapost.ca for Canada
etc
Worldwide Postage
We have had problems with deliveries to some South American states and a few other countries. If your countries national postal system is not reliable please contact us befor you purchase.
If you have any further questions please call us on
UK 01329 556128 between 9.30am to 2.30pm GMT
From outside of the UK 0044 1329 556128 between 9.30am to 2.30pm GMT






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